Cost And Fees - Help Center - SGshop
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Help Center
Cost And Fees

There is a total of two payments for each purchase:

1st Payment: Product Price + China Domestic Shipping (China Express)

· Paid after checking out items from shopping cart.

2nd Payment: International Shipping + Service Charge + Local Delivery (optional)

· Paid upon the arrival of your product in Singapore.


Identifying

Product Price

The retail price of the product


China Express

This freight charges from the e-seller to SGshop (Guang Zhou).

Note: If e-sellers offer Free Shipping in their Freight Policies, customers need not pay for Chinese Domestic Shipping.


International Freight

The freight from SGshop (Guang Zhou) to SGshop (Singapore).

Note: This freight is charged according to the weight/measurement of your goods for each parcel and each delivery.


Clearance Fee

Charged at S$0.98 for each parcel.


Service Charge

Total of 8% = (Product Price + China Express + International Freight) x 8%.


Chargeable Weight

Your parcels will be measured per item upon arrival at the China warehouse.

Your consolidated order will be repacked and remeasured before shipping to Singapore. Extra spaces and gaps between each

parcel will be occupied.

We will compare the weight taken before and after the repackaging, and charge according to the lower measurement.

The chargeable weight of the consolidated order will be summed up by 1.1X to account for the extra spaces occupied between

each parcel.


Other Charges

A charge of S$2.00 is applicable with each change to the international shipping methods, after goods have been purchased.


Volumetric Weight

According to the international shipping practice, the volumetric weight - the amount of space taken up by the parcel during shipment

- is calculated and compared with the actual weight of the parcel. The higher weight would be used to calculate shipping cost.

This will be done regardless of the chosen shipping method; air or sea.


The Formula

Volume Weight (kg) = Length (cm) * Width (cm) * Height (cm) / 5000 (For Air Shipments)

Volume Weight (kg) = Length (cm) * Width (cm) * Height (cm) / 6000 (For Sea Shipments)