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How Can We Help You?

  • Order Status

  • Shipping Costs

  • Exchange & Refunds

  • What's the exchange rate to RMB?

    The exchange rate is floating, it changes from time to time. 
    Current effective exchange rate applicable for Buy-For-Me orders is
    SGD 1.00 : RMB 5.20

  • What is “WELCOME50” promo code?

    “WELCOME50” is a promo code for 50% discount in service fee. This promo code will be entered to the account of newly joined member when successfully registered with SGshop. You can view this promo code in Member Center. > Member Center > My SGshop Points > My Discount Code

  • How do I use the promo code “WELCOME50”?

    “WELCOME50” promo code is a ONE-TIME USE promo code. You have to enter the promo code when you submit the delivery order (Second Payment). 

  • Where is SGshop China warehouse located?

    SGshop China Logistics Centre is located in GuangDong, GuangZhou.

  • How can I get to SGshop by public transport?

    We are located at 3 Ubi Ave 3,#04-01 Crocodile House,Singapore(408857)

     You can reach us by public transport via MRT and Bus.

     The nearest MRT station is Tai Seng (Circle line).

     You can also take buses 90, 93 and 151. Alight at either B71011 BreadTalk or B71179 Airport Road.

  • What are SGshop operation hours?

    SGshop Ubi Warehouse Self-Colllection:
    Monday – Friday: 09:00 – 19:00

      Saturday: 09:00 – 16:30

      Lunch Hours: 12:00 -13:00

    Closed on Sunday and Public Holidays

     SGshop Customer Service:
    Monday - Friday :9:30 - 18:00
    Saturday: 9:30 - 17:00
    Lunch Hour : 12:30 -13:30

    Closed on Sunday and Public Holidays

  • What can I expect when shopping with SGshop?

     As your authorized purchasing agent, we will assist you with purchasing from your favourite international merchants. You may browse our  extensive range of products and narrow your search with enhanced filters to shop by best-sellers, category and price range. Our shipping and  delivery speed guarantee also ensures that you receive your purchases efficiently. That’s not all, we also offer you the lowest flat rates for  international shipping!  

  • What are the services provided by SGshop?

    We are a purchasing and shipping agent that helps you buy and ship your purchases to and fro anywhere in the world.

  • What is SGshop?

    SGshop is a trusted online platform that helps you buy and ship a wide range of products when you shop internationally. We give our members access to thousands of international online stores and take the worry out of overseas shipping. Committed to delivering smiles, we are dedicated to make shipping consistently fast, reliable and affordable.