Dear valued customers,
Due to 1st October 2019 being China National Day, please take note of the following public holiday and shipping arrangement to avoid unnecessary delay for your order.
- Our China Warehouse will not operate from 1st October 2019 until 3rd October 2019 and resumed on 4th October 2019. The orders placed within the holiday periods will processing as normal after the next working days. For Ship for Me orders, please take note our China Warehouse will not operate so we’re unable to collect your orders from courier and customer need to arrange the seller to send your orders to our warehouse on next working days to avoid unnecessary delay or missing.
- Most of the China Sellers and China Domestic Courier Companies will be paused from 1st October 2019 to 3rd October 2019. Hence, the China domestic delivery speed will be slower than usual;
- Air Shipment Arrangement will be paused on 30th September 2019 to 7th October 2019 and resumed on 8th October 2019;
- Sea Shipment Arrangement will be paused on 30th September 2019 to 4th October 2019 and resumed on 5th October 2019;
- Other departments will not be interrupted.
Besides, the speed of the China Customs Clearance will be slightly slow. However we will try our best to make sure parcels to be delivered before ETA.
We seek your understanding for any inconvenience caused. Please feel free to reach us if you need any assistance. Thank you.