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30/04/2022 Delivery (SGshop to you)


When your items arrive at our China warehouse, you will be able to select your preferred choice of delivery or collection and pay for it.

Click on ‘Arrive China Warehouse’ tab, then TICK on the order items that you want to submit delivery details, then click on the submit delivery button which is red colour.

We provide few selections for customer to collect the parcel at certain meeting point or receive your parcel via home delivery.

Fill in the details needed and submit. Invoice will be available for printing after your 2nd payment is done.


We currently have 3 options that you may choose from:

1. Home delivery

2. Park N Parcel

3. Self Collection at our warehouse at UBI


Home Delivery 


Buy For Me Delivery Rates :

● Flat rate S$4.90 for parcels with a total chargeable weight less than 8kg.

● Flat rate S$7.90 for parcels with a total chargeable weight equal to or more than 8kg.

● Flat rate S$14.90 for parcels with a total chargeable weight equal to 20kg or less than 100kg.

● Flat rate S$24.90 for parcels with a total chargeable weight 100kg onwards

● Every extra 100kg will be charged at S$14.90

 

 

Ship For Me Delivery Rates :

● Flat rate of S$5.90 for parcel total chargeable weight below 8kg.

● Flat rate of S$8.90 for parcel total chargeable weight from 8 -15kg.

● Flat rate of S$14.90 for parcel total chargeable weight from 15-30kg.

● Flat rate of S$19.90 for parcel total chargeable weight from 30-50kg.

● Flat rate of S$29.90 for parcel total chargeable weight above 50kg.

● Every extra 50kg will be charged at S$14.90



Bulky parcels (Above 20kg)

After received your 2nd Payment. we will arrange to send out the parcel towards Singapore. Once the parcel arrived in Singapore, delivery will be arranged within 5 working days.

Important notes:

●    Please ensure that payment for delivery is submitted after you have made your transfer via iBanking/ ATM and payment has been confirmed by the Finance Team.

●    Home delivery is available from Mondays to Saturdays, excluding Singapore Public Holidays.

●    The rates above are for delivery to the residential address on lift accessed floors. We are unable to deliver to army camps, airport, Sentosa Island, Downtown East, Jurong Island, Tuas and other restricted or remote areas. Extra costs will be required based on availability for delivery to these areas. Please contact us for more details.

●    The rates above are for delivery to address on lift-accessed floor, provided that the parcel can fit into the lift. Otherwise, additional charge may be incurred for carrying the parcels up to the designated floor/unit based on the situation. Alternatively, you may also bring up the parcels on your own arrangement.

●    Undelivered parcels will be brought back to our main warehouse the next working day, and you may arrange for another delivery.     

●    Redelivery is chargeable from the third time onwards at $4.90 per delivery or you can opt to self-collect your parcels at our warehouse in Ubi.

●     In the unfortunate event of vehicle break down / weather delays leading to a failed delivery, the delivery team will arrange a redelivery to the next available delivery slot.

●    During high seasons, next day delivery will not be available.



Park & Parcel


You may collect your parcel at selected points in various shopping malls around Singapore.

 

Select your preferred location. It will be delivered to the location within 1 - 5 working days. When your package reaches the location, you will receive an SMS/Email with a unique code, location, and timeframe to pick up your parcel. 

 

Once your package is delivered to the location you will receive an SMS/email with a unique pick-up code that includes the collection location and timeframe for collection.

 

All Park ‘N Parcel packages must be collected within 72 hours. If you are unable to collect your parcel within 72 hours, your parcel will be returned to us. You may schedule a redelivery at the same flat rate of $3.00.

 

This service is only available for items weighing 8 kg or less AND measuring 100 cm or less. The sum of length, width, and height of your parcel should not exceed 100 cm. An A4-size paper can be used as a guide. This service is suitable for clothes, accessories, and other small items.

 

There are currently 31 Park N' Parcel locations islandwide






Self Collection at Warehouse (No additional charges) 

You may self-collect your parcels at our warehouse during our operating hours.You will have to select a time slot for collection. This can be done through your account on the SGshop app or the SGshop website.

When you arrive during your time slot, kindly provide your username, collection ID, and contact number for verification purposes. Please come within your time slot to avoid any delay to other customers.



Notes:

* Outstanding payments have to be done before collection, otherwise your self-collection time slot will be cancelled. In which case, you will have to resubmit a preferred time slot.