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Pending Payment |
We are waiting for your payment. |
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Confirmed |
Payment received. We will purchase your orders. |
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Purchased |
Product have been purchased. Waiting for merchant to mail out the items and provide the tracking number for your order. |
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Towards Warehouse (China) |
Products has been mailed out by the merchant. Waiting for arrival at our china warehouse. |
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Pending for Inspection |
Your items have arrived at our China warehouse. The inspection staff will be checking your items. |
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Complete Inspection |
Our team has completed inspecting your purchase. |
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Warehouse Entry |
The items have arrived at our China warehouse, you need to submit delivery details and select international shipping method for your parcel and pay for it. |
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Repacking in Progress |
The items under your parcel is packing for international shipping. |
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Loading in Progress |
Waiting for the parcel to be loaded onto the cargo. |
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Pending Shipping |
Scheduling your parcel for the earliest shipment. |
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Sending to Singapore |
Parcel is on its way to Singapore via ship or airplane depending on your selected method. |
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Arrived SGshop |
Your parcel has arrived at our warehouse in Singapore. |
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Arranged Delivery |
Your order has been arranged. |
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Delivering |
Parcel is on its way to you. For those who selected self-collection, the parcel is ready for you to collect. |
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Delivered
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Our team has confirmed the delivery |
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Successful Delivery
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You have confirmed your receiving of the parcel, and that there are no issues. |
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Failed Delivered
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Unsuccessful delivery. Please contact us to schedule a redelivery. |
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Completed |
Parcel successfully delivered to you |
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Review
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Feedback to us. We aim to continuously improve our services. |
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Problematic
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Information of item unclear or there are issues with the seller. We are unable to proceed to the next step. |
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Order on Hold
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When one of your items from the same order has encountered a problem, the entire order will be on hold. |
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Exchanging
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Defective product. Return or refund is being processed with merchant. |
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Refunded
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Product is out of stock. The money has been credited back into your SGshop account. |
